Carter Jones is shocked one morning to find a butler -- bowler hat and all -- standing on his doorstep in the pouring rain. And when the butler say he's moving in to help Carter's family -- which is a little bit broken right now -- Carter think it must be a joke. It's not.
To begin with, Carter finds the butler's obsession with manners, correct grammar, and a stupid game called cricket very annoying. But as the burden of grief and anger that Carter has been hiding for so long begins to surface, he learns that maybe, just maybe, the butler has something to teach him after all...